MMBL focal person details;

1. Fahad Hayat
   Executive Manager Customer Support & Services
   Customer Experience Department, Executive Arcade, Gulzar-e Quaid service road, Islamabad.
   Phone No. 051-2817070-7,
   Email: fahad.hayat@mobilinkbank.com; complaints@mobilinkbank.com
    
2. Najia Naqavi
   Chief Customer Experience
   Customer Experience Department, Executive Arcade, Gulzar-e Quaid service road, Islamabad.
   Phone No. 051-2817070-7,
   Email: najia.naqavi@mobilinkbank.com; complaints@mobilinkbank.com

SBP focal person details;

3. Aftab Iqbal Siddiqi
   Joint Director Consumer Protection Department,
   5th Floor, SBP, Karachi.
   Phone Number: 021-3245-5548, 021-99221935
   Fax Number: 021-99221154
   Email Address: aftab.iqbal@sbp.org.pk

Service Quality Department
Mobilink Microfinance Bank Ltd.
3-A/2, Kaghan Road, F-8 Markaz, Islamabad