Mobilink Microfinance Bank Limited (MMBL) has joined hands with the Institute of Bankers Pakistan (IBP), the country’s premier banking training institute, to upskill and develop the capacities of its valued workforce and help strengthen the banking experience of its customers and delivery standards.
Through this collaboration, more than 1,500 frontline MMBL employees will be enrolled at IBP in its specialized banking education and training programs, IBP Superior Qualification, and IBP Microfinance Diploma.
President and CEO, MMBL, Ghazanfar Azzam, and Khawlah Usman, Director of Marketing and Sales, IBP, signed the agreement earlier this week in the presence of senior officials from both organizations, expressing their commitment to ensuring quality banking services to the customers through meaningful collaborations.
Speaking at the occasion, President and CEO, MMBL, Ghazanfar Azzam, said, “We are excited to join hands with Pakistan’s most prestigious banking education institute, IBP.”
“The Institute’s long-term commitment to developing technically qualified banking service professionals gels well with our focus to provide the highest standards in banking service delivery and customer handling. I am positive that the knowledge gained by our employees’ banking education at IBP will enhance efficiency and customer satisfaction across the board,” he added.
Sharing her thoughts, Khawlah Usman, Director of Marketing and Sales, IBP, said, “We are glad to welcome MMBL’s young and dynamic employees. The Bank has already made its mark by achieving various laurels in the industry, and I am glad to witness its pursuit of further excellence through regular capacity enhancement of its employees.”
